Posted at May 26, 2011 08:41 AM in Agency

To tweet or not to tweet? That is the question several businesses face these days, and understandably so. The success of Twitter is undeniable. Everyone from Britney Spears to PETA is tweeting about their likes, lives and favorite issues. But is tweeting worth your company’s...

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Posted at May 18, 2011 11:58 AM in Agency

Whether you deal in retail, healthcare, hospitality or non-profit resources, chances are that customer service matters to your business. Your customers are your fans, your supporters, your inspiration and your income. Their satisfaction is paramount to your success in the industry, so make sure you...

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Posted at May 10, 2011 05:21 PM in Agency

It’s the iPad versus the Tab, the Nook versus the Kindle, the iPhone versus the Droid. Everyone’s got competition, just like you. You’re competing locally, and depending on your business, you’re also competing regionally, nationally or globally. What does it take to win the epic...

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Posted at May 03, 2011 05:02 PM in Agency

“Show me, don’t tell me.” It’s a popular mantra for successful businessmen – and it’s easy to see why. When you’re working your way toward industry domination, time is money. It makes no sense to spend 20 minutes reading what an individual could tell or...

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