Whether you deal in retail, healthcare, hospitality or non-profit resources, chances are that customer service matters to your business. Your customers are your fans, your supporters, your inspiration and your income. Their satisfaction is paramount to your success in the industry, so make sure you...
It’s the iPad versus the Tab, the Nook versus the Kindle, the iPhone versus the Droid. Everyone’s got competition, just like you. You’re competing locally, and depending on your business, you’re also competing regionally, nationally or globally. What does it take to win the epic...
“Show me, don’t tell me.” It’s a popular mantra for successful businessmen – and it’s easy to see why. When you’re working your way toward industry domination, time is money. It makes no sense to spend 20 minutes reading what an individual could tell or...
Every successful dinner party, apart from having a sumptuously appetizing menu, should have: Interesting and engaging guests Polite and respectful conversation etiquette Balanced and intelligent dialogue When combined, these elements have the potential to create an entertaining experience, fondly remembered and eager to be repeated by all invited guests....
To get the most out of your business’ Pay Per Click, you have to be careful to create an efficient, well thought out campaign. Otherwise, you could quickly find yourself spending an unnecessary part of your business’ budget on ineffective Google, Yahoo and Bing ads. making...
Business’ websites have evolved beyond marketing afterthoughts. They have become your business’ storefront, its receptionist, its customer service department and its sales team. When it comes to the perception you relay to customers about your business, consider tapping a professional web development and marketing team...
We’ve all seen it. We’ve all used it – the “Like” feature on Facebook. At some point or another each of us has undoubtedly caved in to the irresistible urge to share a great website, funny pic or shocking video with our friends, family and coworkers. Now,...
Once you launch your website, people find it in their search results and visit your site. The web server is “watching” them, tracking how much time they spend on the site and which pages they visit. The web server sees the i.p. address of the...
esd’s mobile site went live this week, compressing our big, beautiful website onto 3 x 2 inch mobile display. While the advantages of mobile are obvious for retail businesses, why would a b2b site like esd try to distill its essential information onto the small...
DON'T BE SCARED, BE SURE Pregnancy can be one of the most exciting times in a woman’s life, but it can also be one of the most confusing, frightening and stressful. San Antonio’s Methodist Healthcare System had established multiple Family Health Centers across the city to...